Your appliance repair experts!
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...service most appliances
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& most brands.
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...stand behind our work.
Our 90+ Warranty means that your service call is good for 90+ days. Even if you're experiencing a different issue on the appliance we serviced, we will still come back out for free! If something happens on that 91st day...maybe on the 100th day, don't worry! We're flexible! Just give us a call and we'll work something out. Your business is important to us! |
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...care about our customers!
Lyn and Brenda are in the office to answer your emails, calls and texts Monday through Thursday, 9:00am to 5:00pm and Friday, 9:00am to noon. If we're not able to answer immediately when you call, we return messages as promptly as possible! Need friendly advice on whether to repair or replace? Scott, Joe and Thomas are always happy to discuss your situation with you before scheduling an appointment. |
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I would highly recommend this company! They are dependable and very professional. We've had them come out to repair a refrigerator and a washer & dryer. Highly satisfied each time!! Thank you for your excellent customer service!
--Lynnette
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SO IMPRESSED by Joe's flexibility, honesty, and professionalism. Even scheduling repair times was a breeze with West End employees' willingness to be texted, even after working hours. Would recommend in a heartbeat! I am so thankful for their work!
--Brynlee
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We recently had problems with our freezer. Scott from West End Appliance came. He provided an honest appraisal of the problems and the cost to fix. Both issues were resolved quickly, handled in a professional manner and at a reasonable cost. I wouldn't hesitate to use them again.
--Todd
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Lynn was so helpful and informative on the phone when I first called. She knew exactly what I needed and got me scheduled. The tech (owner who came) was kind, efficient and did a cheaper fix to start which made my bill much less than I was expecting. :) Very happy to support a small, local business!
--Anna
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Joe and Scott are the real deal when it comes to small business, customer service, reliability, and professionalism. As a new homeowner, I appreciated their genuine honesty and recommendations! Not only are they incredibly nice and knowledgeable, but timely and communicative throughout my experience with them. We cannot say enough good things!
--Sarah
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Joe & Scott came earlier which was good. They took off their shoes and was respectful of our home. They had smiles on friendly and got right to work. They explained everything about the parts etc. which we appreciate. Everything works!!!
--Inice
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These guys are the best. They are incredibly honest, friendly, punctual, professional, and skilled. We couldn't be happier with our experience and highly recommend Scott and Joe at West End Appliance.
--Matthew
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Once again I couldn’t be happier with the service that you provide, from the timeliness of the arrival of the technician to the diagnosis and ultimate repair.....fair honest pricing and a full explanation work performed and guarantees provided ......
--Dan
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I've had West End Appliance to our house twice and they have been beyond terrific! I had an issue with a Samsung refrigerator and a Speed Queen washer that they went above and beyond what I would expect from any service company. Very honest, professional guys. They showed up on time and were easy to communicate with over the phone. Just great overall people to deal with, I wish more businesses were like them.
--Anthony
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Both Scott and Joe were very professional, very knowledgeable and definitely know what they're doing. They place a high value on customer service which seems to be a lost art these days. I would recommend them to absolutely anybody. If I could give them 10 stars I would.
--Kelly
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With all the rental properties we manage they receive about 8+ work orders a month from us. Their professionalism, quality and fair prices are very tough to beat. Our tenants have even commented on the quality of work and quick response. I would absolutely recommend them for repairs or new appliances. Thanks guys - you do and have done a great job for us.
--Eddie
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Top notch service! Professional and personal in their approach. They have our business for all future appliance needs. Thank you, Joe and Scott!
--Amber
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We worked with Scott today and had great service. He stayed to try to figure out the root of our appliance problem and offered a 90 day call back service if we had any issues with the fix. He also added a new handle to our dishwasher and it works perfectly now. Even cleaned our stainless steel face afterwards to make it shine. The office staff was helpful as well and they were able to order the correct part before even coming out to the house.
--Rebecca
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They were prompt, very helpful answering questions. Very courteous quickly fixed my dryer.
--Laurel
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Fantastic! Fixed the problem quickly, was extremely personable and friendly. Very satisfied customer!
--Lara
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Top notch company that is trustworthy with exceptional service
--Amanda
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Joe was very knowledgeable and upfront about the repairs needed and cost involved. I was very pleased.
--Carl
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On time for appointment. Fast and accurate diagnosis of the problem. Very kind and friendly. Will definitely use again!
--Steve
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Knowledgeable, friendly, affordable, and great service overall. We call West End every time we need appliance repair!
--Barb
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Our experience with Scott has always been great. He went above and beyond for us.
--Steven
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Scott got our washer fixed in no time, at minimal cost. He’s friendly and an effective, professional communicator. We will always call on West End Appliance to fix any and all of our major appliances.
--Claire
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My wife really appreciates Joe showing her what the problem was, how to self diagnose/fix next time if we have a problem.
Thank you, Joe and team!
Thank you, Joe and team!
--Paul
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Lyn was super taking my call and getting me scheduled right away and Joe was very professional and friendly. He diagnosed the problem quickly and completed the repair in no time.
--Matthew
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Friendly and knowledgeable. We will be a repeat customer.
--James & Debra
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Integrity and customer focussed.
Thank you for offering to fix my broken part, before replacing. Ended up saving me money.
You'll be my first call next time I need appliance repair.
Thank you for offering to fix my broken part, before replacing. Ended up saving me money.
You'll be my first call next time I need appliance repair.
--Dave
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